Privacy Policy

Effective date: October 21, 2026 · Last updated: October 21, 2026

Introduction

Apricotter LLC ("Apricotter," "we," "us," or "our") builds and delivers the Apricotter Modules and operates authors.apricotter.com. This Privacy Policy explains what information we collect, how we use and share it, and your choices and rights. It covers only information Apricotter itself receives. Information inside your own Claude/Cowork account and your other third-party accounts is governed by those providers' policies, not this one.

Information We Collect

2.1 Account and Billing Information

When you sign up or make a purchase, we collect your name, email address, and billing details to process the transaction. Payments are processed by Stripe; Apricotter does not store full card numbers or payment credentials.

When you create an account or subscribe at authors.apricotter.com, our website platform (Ghost) stores your name, email address, signup date, subscription plan and status, and newsletter preferences, along with basic email engagement data (such as whether a newsletter was delivered or opened).

We receive information when you choose to share it with us, including:

Support requests — the content of emails and messages you send us, and any files you attach
Creative services — manuscripts, audio, images, and other materials you send us for a creative-services project you purchase (such as eBook or audiobook production)
Support sessions — anything visible on your screen if you choose to share it with us during a live support session; we do not record or keep a copy unless you agree

2.4 Lead and Contact Information

If you submit an inquiry or contact form, we collect your name, email address, and the content of your inquiry.

2.5 Website Usage Data

When you visit authors.apricotter.com, Ghost's built-in, first-party analytics record basic usage data — pages visited, referral source, and approximate location derived from your IP address (raw IP addresses are not stored for analytics). The site loads fonts from Google Fonts, which transmits your IP address to Google as a technical requirement of delivering the font files. See Section 7 for cookies.

2.6 What We Do Not Collect

The Modules run inside your own Claude/Cowork account. Apricotter does not receive or store:

Passwords, OAuth tokens, or other credentials for your Claude/Cowork account or any connected service or social media account
Your source material or generated content, unless you send it to us under Section 2.3
Analytics, audience, or performance data from your connected accounts or dashboard

How We Use Your Information

We use the information we collect to:

Process payments and send transactional messages (receipts, account notices, support responses)
Deliver and support the Modules you've purchased, including sending Module updates
Perform creative-services projects you purchase
Send newsletters, product updates, and promotions, unless you opt out (Section 6)
Operate, secure, and improve our website and the Modules
Detect and prevent fraud or abuse
Comply with legal obligations and enforce our Terms of Service

We do not use your information to generate your content, publish on your behalf, or monitor your connected accounts — the Modules do that inside your own Claude/Cowork account and your own third-party accounts.

AI Processing

4.1 The Modules

Apricotter does not run its own AI infrastructure for the Modules. Content generation happens inside your own Claude/Cowork account under Anthropic's terms and privacy policy, and any voice, video, or other generation through ElevenLabs, Veo/Google Cloud, WaveSpeedAI, or other connected tools runs under your own account with that vendor. Apricotter is not a party to that processing and does not receive copies of it. We encourage you to review those providers' privacy policies.

4.2 Creative Services

Apricotter will not run material you send us for a creative-services project through any AI tool operated under Apricotter's own accounts unless you first give written consent after we tell you which tool we would use, for what purpose, and under what data terms.

4.3 No AI Training

Apricotter does not train or fine-tune any AI model on your source material, your generated content, or anything you send us, and does not sell, license, or provide any of it for AI training.

How We Share Information

We do not sell your personal information or share it for cross-context behavioral advertising. We share it only as described below.

5.1 Our Service Providers

Provider	Purpose	Information involved
Stripe	Payment processing	Name, email, billing details, purchase history
Ghost (Ghost Foundation)	Website hosting, member accounts, newsletters, site analytics	Name, email, plan and status, newsletter preferences, page views, referral source, approximate location
Mailgun (via Ghost)	Delivering newsletters and account emails	Name, email, email engagement
Google Workspace	Support email and business communications	Messages and attachments you send us
Google Fonts	Delivering website fonts	IP address

These providers process information on our behalf or as needed to deliver their service, under their own privacy terms.

5.2 Creative-Services Materials

Material for a creative-services project stays in storage you own and control — for example, a folder in your own cloud account that you share with us for the project. You are responsible for that storage and for who can access it. Apricotter works from your shared copy, does not keep its own copy after the project ends except for the final deliverables and records we need for billing, and will not share the material with any contractor (such as a narrator, editor, or designer) unless you first give written consent after we tell you who they are and the terms they will work under.

5.3 Your Own Third-Party Accounts

When you connect Metricool, ElevenLabs, Veo/Google Cloud, WaveSpeedAI, SEMrush, or a social media platform, that relationship is directly between you and that vendor, under its own terms and privacy policy. Apricotter holds no developer-app registration with any social platform and has no access to data in your connected accounts.

5.4 Legal and Business Reasons

We may disclose information if required by law or legal process; to protect the rights, safety, or property of Apricotter, our users, or others; to investigate fraud or abuse; or as part of a merger, acquisition, or sale of all or part of our business, in which case this Privacy Policy will continue to apply to the transferred information.

Marketing Communications

We may send you newsletters, feature announcements, and promotional offers. You may opt out at any time by:

Clicking the unsubscribe link in any marketing email, or
Emailing support@apricotter.com with "Unsubscribe" in the subject line

We will process your opt-out within 10 business days. We will not require you to pay a fee, provide more than your email address, or take any step beyond a single request to unsubscribe.

Transactional messages — receipts, support responses, account and security notices, and Module update notices — are not marketing and will still be sent while you have an account or open purchase.

CAN-SPAM Compliance. Apricotter complies with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). Every marketing email we send:

Accurately identifies Apricotter as the sender
Has a subject line that honestly reflects the content
Is identified as a commercial message
Includes our physical mailing address: 27940 Austin Woods Dr, Dade City, FL 33525
Includes a working unsubscribe link

Cookies and Tracking

Site analytics. authors.apricotter.com uses Ghost's built-in, first-party analytics, which do not require cookies, to understand traffic and page performance.
Sign-in cookies. If you sign in to the members area, Ghost sets cookies to keep you signed in and remember your membership.
Email engagement. Our newsletters may record whether an email was opened or a link was clicked, so we can measure what readers find useful.
Checkout. Stripe's checkout pages may use their own cookies for payment processing and fraud prevention, under Stripe's privacy policy.
Fonts. Google Fonts receives your IP address when it delivers the site's font files.

We do not use third-party advertising pixels, retargeting cookies, or session-replay tools. You can block or delete cookies in your browser settings, though signing in may not work without them. We do not currently respond to browser "Do Not Track" signals, because we do no cross-site tracking for them to apply to.

Data Retention

Information	How long we keep it
Account and member information	While your account is active, then up to 30 days after you close it, unless a longer period below applies
Billing and transaction records	7 years, for tax and accounting
Support messages and attachments	Up to 2 years after the request is resolved, or sooner on request
Creative-services materials	Not kept after the project ends, except final deliverables and billing records (Section 5.2)
Lead and contact-form information	3 years from your last contact with us, or sooner on request
Marketing opt-out records	Indefinitely, so we can keep honoring your opt-out

Your Rights

Whatever state you live in, you can ask us to:

Access — give you a copy of the personal information we hold about you
Correct — fix information that is inaccurate or incomplete
Delete — delete your personal information, except what we must keep by law (such as billing records)
Port — provide your information in a commonly used, machine-readable format
Stop marketing — unsubscribe from marketing emails at any time (Section 6)

Apricotter does not sell personal information or share it for targeted advertising, so there is nothing to opt out of there.

How to make a request. Email support@apricotter.com. We may need to verify your identity before acting, usually by confirming your account email. You may use an authorized agent, who must show us your written permission. We will respond within 45 days, or tell you if we need up to 45 more days for a complex request. If we decline a request, you may appeal by replying to our decision, and we will respond to the appeal within 60 days.

We will not treat you differently for exercising any of these rights.

Requests about information inside your own Claude/Cowork account or other third-party accounts must go to Anthropic or that vendor, because Apricotter does not hold that information.

Security

We use reasonable technical and organizational measures to protect the information we hold, including encrypted connections (HTTPS) and access controls. No system is perfectly secure. If a breach affects personal information Apricotter holds, we will notify affected people as required by law. The security of your own Claude/Cowork account and other third-party accounts depends on those providers and on you.

Children's Privacy

The Service is not directed to anyone under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from someone under 18, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will email you at least 14 days before a material change takes effect and update the date at the top. Changes apply only going forward; we will not use information in a materially different way than described when we collected it without your consent.

For privacy questions or requests:

Email: support@apricotter.com

Phone: (352) 807-6959

Mail: Apricotter LLC, 27940 Austin Woods Dr, Dade City, FL 33525